Accessibility

Everyone Is Welcome Here

At Caswell Orthodontics, we believe every patient deserves a comfortable, barrier-free experience. Our offices and website are designed to be accessible to all, because great orthodontic care should never be out of reach.

We work continuously to meet ADA and WCAG 2.1 Level AA standards across our Honolulu, Kahala, and Mililani locations. If you ever need assistance, our team is just a call away.

Call (808) 536-2223

Our Commitment

ADA Compliance & Accessibility Standards

At Caswell Orthodontics, we are committed to ensuring digital accessibility for people with disabilities across all three of our Oahu locations: Honolulu, Kahala, and Mililani. We continually improve the experience for every patient and apply relevant accessibility standards to our website and physical offices. We believe that all patients, regardless of ability, deserve full access to the information and care we provide.

Standards We Follow

WCAG 2.1 Level AA - The internationally recognized benchmark for web accessibility, covering perceivable, operable, understandable, and robust content
ADA Title III - The Americans with Disabilities Act requirements for public accommodations, ensuring equal access to goods and services
Section 508 - Federal standards for electronic and information technology accessibility

Accessibility is an ongoing process, not a one-time project. We regularly review our website and all three office locations to identify and address potential barriers. Our team is trained to understand and respond to accessibility needs in both our digital presence and our office environments.

We recognize that accessibility requirements evolve as technology and best practices advance. Caswell Orthodontics stays informed about changes to accessibility guidelines and works proactively to incorporate improvements as they become available. If you have questions or need assistance, please call us at (808) 536-2223.

What We've Implemented

Accessibility Features

We have incorporated the following accessibility features throughout the Caswell Orthodontics website to ensure a barrier-free experience for all visitors, regardless of ability or the assistive technologies they use.

Keyboard Navigation

All key areas of the site can be accessed and operated using a keyboard alone, without requiring a mouse or other pointing device.

Screen Reader Compatibility

Our site is structured with proper semantic HTML, ARIA labels, and landmark regions to ensure compatibility with popular screen readers and assistive technologies.

Alternative Text for Images

Descriptive alternative text is provided for all meaningful images so screen readers can convey visual content to users who are blind or have low vision.

Color Contrast

We maintain sufficient color contrast ratios between text and background elements to ensure readability for users with low vision or color vision deficiencies.

Form Labels and Instructions

All form fields include descriptive labels and clear instructions to ensure users can understand and complete forms without difficulty, including those using assistive technology.

Resizable Text

Our website supports browser-based text resizing and zoom functionality, allowing users to adjust text size according to their individual preferences without loss of content or functionality.

Continuous Improvement

Ongoing Efforts

At Caswell Orthodontics, accessibility is a living commitment. Across our three Oahu locations in Honolulu, Kahala, and Mililani, we continually evaluate and improve our digital and in-office environments so every patient and visitor feels welcome, supported, and cared for.

Regular Accessibility Reviews

We conduct periodic reviews of our website and office facilities to identify barriers and areas for improvement. These reviews help us stay current with evolving standards and address new challenges as they emerge. When issues are found, we prioritize solutions based on their impact on patients and visitors.

Team Training and Awareness

Every member of the Caswell Orthodontics team receives guidance on accessibility best practices, including how to assist patients with disabilities during their visit and how to communicate clearly and compassionately. We believe accessibility awareness is part of providing truly exceptional care for every family we serve.

Third-Party Content Limitations

While we work hard to make all content on our site accessible, some third-party tools or embedded features may not fully meet accessibility standards. We do not control these external vendors, but we encourage them to prioritize accessible experiences. We will continue to evaluate our integrations and adopt accessible alternatives as they become available.

Feedback & Accessibility Support

If you experience any difficulty accessing any part of our website or need assistance with an in-office accommodation, we want to hear from you. Your feedback helps us improve the accessibility of our services for every patient and family we serve.

Phone

(808) 536-2223

Mailing Address

1210 Ward Ave, Suite 200
Honolulu, HI 96814

We take all accessibility feedback seriously and will respond to your inquiry within two business days. If you need immediate assistance, please call our office during business hours and our team will be happy to help you.

Your Smile Journey Starts Here

Confident Smiles for the Whole Family

Whether you are exploring braces, clear aligners, or early orthodontic care for your child, our team at Caswell Orthodontics is ready to welcome you. Visit us at any of our three Oahu locations and take the first step toward a smile you will love.

Schedule a Consultation